How it works
From setup to loyal customers in minutes
No developers, no app stores, no complexity. Here's exactly how Loyalty iCard works — from first login to your first 1,000 loyal customers.
Simple by design
Up and running in 4 steps
No developers, no app stores, no complexity. Just a loyalty program your customers will actually use.
No credit card required
The full picture
Create your account and design your card
Sign up for a free account and use our card wizard to build your first loyalty card. Choose from six card types, upload your logo, select your brand colours, and configure your reward rules.
Our wizard guides you through every step — no design skills or technical knowledge required. Most businesses create their first card in under 5 minutes.
Share your card with customers
Once your card is live, share it via QR code, link, email, or social media. Customers tap once to add it to Apple Wallet or Google Wallet — it appears right alongside their other passes.
No app download required. No account creation for your customers. Just one tap and they're in your loyalty program.
Scan and reward at the point of sale
Download our free Scanner App on any smartphone. When a customer presents their card, your staff scans it in under 3 seconds to add a stamp, award points, or validate a coupon.
The card updates in real time on the customer's device. They see their new balance, and you capture the visit data in your CRM dashboard.
Engage, retain, and grow
Send push notifications directly to your customers' lock screens — no email open rate to worry about. Trigger location alerts when they walk past your business.
Use smart segmentation to target lapsed customers with win-back offers, reward your most loyal guests with VIP perks, and track every campaign's impact in real time.
Measure and optimise
Your analytics dashboard tracks installations, active cards, visit frequency, redemption rates, and campaign performance. See what's working and double down.
Export customer data, connect to your CRM, and build a clear picture of your most valuable customer segments.
Got questions?
Frequently asked questions
- Do my customers need to download an app?
- No. Customers add your loyalty card directly to their Apple Wallet or Google Wallet with a single tap — no app to download, no account to create.
- How quickly can I launch my loyalty program?
- Most businesses launch in under 5 minutes. Create your account, pick a card type, customize the design, and share the enrollment QR code or link. Customers add the card to their Apple or Google Wallet with one tap — no app to download.
- What card types can I create?
- Six card types: stamp cards, points programs, memberships, coupons, gift cards, and event passes. All six are included on Growing Business and above.
- How do staff scan and validate cards?
- Download the free Loyalty iCard Scanner app from the App Store. Staff scan the customer's wallet card barcode to add stamps, redeem rewards, or validate access. Works on any iPhone or iPad.
- Can I send push notifications to customers?
- Yes. Send unlimited push notifications directly to customers' wallet cards. Use segmentation to target specific customers, locations, or visit-based triggers. Push notifications land on the lock screen, so they typically reach customers more reliably than email.
- Does it integrate with my existing POS or CRM?
- Yes. Growing Business and above include Zapier (6,000+ apps) and webhook support. Enterprise adds full CRM integration and custom integration development on request.
- Is there a free plan?
- Yes — the Starter plan is free forever, no card required. It includes 1 campaign, 30 active customers, 1 location, and 3 scanner devices.
- What happens if a customer changes phones?
- Customers can re-enroll on a new device by tapping the same enrollment link. Their stamps, points, and history follow them via their email or phone number. Nothing is lost.
Still have questions? Contact our team
Ready to grow customer loyalty?
Start building lasting customer relationships today.