Smart notifications & location alerts

Customer Engagement Tools

"My customers forget about me."

Turn one-time visitors into loyal customers with targeted messages sent directly to their mobile wallet. No app required.

Create Card for Free See How It Works
Customer engagement notification

The Challenge

Customers visit once and never return. You have no way to reach them between visits or remind them about your business.

  • Customers forget about your business after their first visit
  • No way to communicate with customers between visits
  • Can't notify customers when they're nearby
  • One-time visitors never become repeat customers
  • Difficult to promote special offers and events

Direct Communication

Passtastic sends notifications directly to customers' mobile wallets - reaching everyone who has your loyalty card instantly.

  • Direct access to customers' mobile wallets
  • Instant notifications to all card holders
  • Location-based alerts when customers are nearby
  • Broadcast promotions and special offers
  • Higher customer return rates and engagement

How Customer Engagement Works

Simple, direct messaging that reaches all your customers instantly through their mobile wallets.

1

Customers Add Your Card

When customers add your loyalty card to their wallet, they automatically opt-in to receive notifications.

2

Send Messages

Create and send promotional messages to all card holders, or set up location alerts for nearby customers.

3

Instant Delivery

Messages appear directly on customers' lock screens. No app required - it's built into their wallet.

Connect with customers at the right moment

Powerful Engagement Tools

Direct Notifications

Direct Notifications

Send promotional messages directly to all customers' mobile wallets. Perfect for flash sales, special events, and announcements.

Instant Delivery All Customers High Open Rates Mobile Wallet
Learn more →
Location Alerts

Location Alerts

Automatically notify customers when they're near your business. Bring them back with perfectly timed offers.

Geo-fencing Proximity Marketing Automatic Triggers Location-Based
Learn more →

See how businesses transform one-time visitors into loyal customers

Real Results from Engaged Customers

Local Restaurant
Food & Beverage

Local Restaurant

CHALLENGE

Customers would visit once for a special occasion but never return. No way to remind them about new menu items or weekly specials.

SOLUTION
Set up location alerts to notify customers when they're nearby, plus broadcast messages about daily specials and new menu items.

RESULT
Increased repeat visits by 25% and brought back customers with promotional broadcasts.

Spa & Wellness
Health & Beauty

Spa & Wellness

CHALLENGE

Clients would book treatments but forget to rebook for follow-up services. Missed opportunities for repeat business.

SOLUTION
Location alerts when clients are nearby, plus broadcast messages about seasonal promotions and new services.

RESULT
Improved rebooking rate by 30% and increased awareness of new services through regular updates.

Fashion Boutique
Retail

Fashion Boutique

CHALLENGE

Customers would browse but not buy, and seasonal shoppers wouldn't return until the next year. Low customer engagement.

SOLUTION
Broadcast notifications for flash sales and new arrivals, plus location alerts for nearby customers.

RESULT
Increased store visits by 20% and improved sales through timely promotional messages.

Ways to Reach Your Customers

Simple, effective communication that reaches all your customers instantly through their mobile wallets.

📢

Promotional Broadcasts

Send messages about sales, events, and special offers to all customers who have your loyalty card.

TIMING: Anytime you want to communicate
EXAMPLES:
  • "Flash sale: 50% off for the next 2 hours"
  • "New menu items available this week"
  • "Weekend special: Buy one, get one free"
📍

Location-Based Alerts

Automatically notify customers when they're nearby your business to drive foot traffic.

TIMING: When customers are within your set radius
EXAMPLES:
  • "You're nearby! Stop in for our happy hour special"
  • "Limited time: 15% off while you're in the area"
  • "Fresh coffee waiting around the corner"
📅

Event Announcements

Keep customers informed about special events, new products, or important business updates.

TIMING: When you have news to share
EXAMPLES:
  • "Grand reopening celebration this Friday"
  • "Meet the chef event this Saturday"
  • "New spring collection has arrived"
🎃

Seasonal Campaigns

Send holiday promotions and seasonal offers to bring customers back during key shopping periods.

TIMING: Scheduled for holidays and seasons
EXAMPLES:
  • "Halloween special menu available now"
  • "Valentine's Day couples discount"
  • "Back-to-school promotion for students"

Effective Messaging That Works

Our engagement tools follow proven best practices for broadcast customer communication.

Right Time, Right Message

Send messages when customers are most likely to respond - during business hours or when they're nearby your location.

💡 RESULT: Higher response rates and customer engagement

Clear Value Proposition

Every message offers clear value - savings, exclusive access, or useful information about your business.

💡 RESULT: Customers appreciate and act on your messages

Respect Customer Preferences

Customers control their notification settings. Easy opt-out prevents spam and maintains positive relationships.

💡 RESULT: Maintains trust and brand reputation

Consistent Communication

Regular updates keep your business top-of-mind without overwhelming customers with too many messages.

💡 RESULT: Sustained customer awareness and engagement

Start Communicating with Customers Today

Set up broadcast messaging in minutes. No technical skills required.

1
Set up your loyalty cards (if you haven't already)
2
Write your first promotional message
3
Send to all customers or set up location alerts
4
Monitor customer response and engagement
5
Plan your next promotional campaign

Complete Customer Experience

Combine customer engagement with these tools for maximum business impact.

Digital Loyalty Cards

Start with loyalty cards to capture customers, then engage them with smart messaging.

Learn more →

Analytics & Insights

Track engagement performance and see which messages drive the most customer visits.

Learn more →

Ready to Start Engaging Your Customers?

Turn one-time visitors into loyal customers with smart, targeted messaging that works.

Create Your Card Talk To Us

Latest Insights & Tips

Stay updated with the latest strategies and best practices for growing your loyalty program and customer engagement.

Coupon to Loyalty Cards

Coupon to Loyalty Cards: Real Use Cases for Turning First-Time Customers Into Regulars

Solution  Read more →
Real Cost of Paper vs Digital

The Real Cost of Paper Loyalty Cards vs Digital: A Small Business Analysis

Solution  Read more →
Membership ideas

6 ready-to-run membership ideas for cafes, salons, and clubs

Solution  Read more →
Predictable Profits

Predictable Profits: Why Every Restaurant Needs a Digital Membership Card in 2025

Solution  Read more →
View All Articles →