Instant messaging to customer wallets

Direct Notifications

"I need to reach customers instantly with my promotions."

Send promotional messages directly to customers' mobile wallets with guaranteed delivery. Perfect for flash sales, special events, and important announcements.

Start Sending Messages See How It Works
Direct notifications

The Communication Gap

You have great promotions and special offers, but no reliable way to reach customers instantly when they're most likely to act.

  • Email promotions end up in spam folders
  • Social media posts don't reach all followers
  • Text messages feel too personal or spammy
  • No way to reach customers instantly
  • Promotions expire before customers see them

Direct Wallet Access

Send messages directly to customers' mobile wallets with guaranteed delivery - no email, no app, no social media required.

  • Direct delivery to customer's wallet
  • Instant notification on phone lock screen
  • 99% message delivery rate
  • High open rates compared to email
  • Professional, non-intrusive communication

How Direct Notifications Work

Simple messaging that reaches every customer instantly through their mobile wallet.

1

Create Your Message

Write your promotional message or announcement. Add urgency and clear calls-to-action for best results.

2

Send to All Customers

Instantly deliver your message to everyone who has your loyalty card in their mobile wallet.

3

Customers See & Act

Messages appear on customers' lock screens immediately. They tap to see details and visit your business.

See how businesses drive immediate action

Instant Results from Direct Messaging

Local Restaurant
Food & Beverage

Local Restaurant

CHALLENGE

Had leftover daily specials and needed to sell them before closing. Regular customers didn't know about the discount opportunity.

SOLUTION

Sent instant flash sale notification: '30% off today's special - only 2 hours left!' to all loyalty card holders.

RESULT

Sold out of daily specials within 90 minutes and brought in 15 additional customers.

Fashion Boutique
Retail

Fashion Boutique

CHALLENGE

New spring collection arrived but customers weren't aware. Wanted to generate excitement and drive immediate visits.

SOLUTION

Sent announcement: 'Spring collection just dropped! First 20 customers get 20% off' with exclusive early access.

RESULT

Had a line of customers within 30 minutes and sold 40% of new inventory on day one.

Spa & Wellness
Health & Beauty

Spa & Wellness

CHALLENGE

Last-minute cancellations created open appointment slots. Needed to fill them quickly to avoid lost revenue.

SOLUTION

Sent urgent notification: 'Last-minute opening today! Book now for same-day service + 15% discount.'

RESULT

Filled 80% of cancelled slots within 2 hours and maintained daily revenue targets.

Types of Messages That Drive Results

Proven message formats that get customers to take immediate action.

⚡
Flash Sales
During business hours for maximum impact
Create urgency with time-limited offers that encourage immediate visits.
EXAMPLES:
  • "50% off everything - next 3 hours only!"
  • "Buy one, get one free until 6 PM today"
  • "Flash sale: 24 hours only - don't miss out!"
💡 BEST PRACTICE: Include specific end time and clear value proposition
✨
New Arrivals
Early morning for all-day awareness
Generate excitement about new products, services, or menu items.
EXAMPLES:
  • "New menu items available now!"
  • "Fall collection just arrived - see it first"
  • "Fresh seasonal specials this week only"
💡 BEST PRACTICE: Emphasize exclusivity and limited availability
🎉
Special Events
1-3 days before event for planning
Build attendance for events, classes, or special business occasions.
EXAMPLES:
  • "Wine tasting Friday night - limited spots"
  • "Grand reopening celebration this weekend"
  • "Meet the chef event tomorrow at 7 PM"
💡 BEST PRACTICE: Include date, time, and any special requirements
⏰
Last Chance
Final day or hours of promotion
Drive final sales before offers expire or inventory runs out.
EXAMPLES:
  • "Last day for summer sale - ends tonight"
  • "Only 3 items left - get yours now"
  • "Promotion ends in 2 hours - final call"
💡 BEST PRACTICE: Create genuine urgency with specific deadlines

When to Send Messages for Maximum Impact

Timing is everything. Send messages when customers are most likely to respond and visit.

Flash Sales & Urgency
Send during business hours when customers can immediately act on the offer.
✅ BEST TIME: Tuesday-Thursday, 10 AM - 4 PM
❌ AVOID: Late evenings, early mornings, or when you're closed
Event Announcements
Give customers enough time to plan but not so much that they forget.
✅ BEST TIME: 2-3 days before the event
❌ AVOID: Same day (too late) or weeks ahead (they'll forget)
New Product/Menu Items
Early morning messages create all-day awareness and anticipation.
✅ BEST TIME: 8-9 AM on launch day
❌ AVOID: Weekends for B2B; Monday mornings for retail
Win-Back Campaigns
Mid-week timing works best for bringing back inactive customers.
✅ BEST TIME: Wednesday or Thursday, 11 AM - 2 PM
❌ AVOID: Mondays (busy) or Fridays (weekend plans)

Message Writing Best Practices

Write messages that get noticed, read, and acted upon.

Keep It Short & Clear
Mobile notifications have limited space. Get to the point quickly with clear value.
💡 TIP: Aim for 1-2 sentences maximum
EXAMPLE: Good: '30% off all items - today only!' Bad: 'We're excited to announce our amazing sale...'
Create Urgency
Time-limited offers drive immediate action. Always include deadlines when possible.
💡 TIP: Use specific times, not vague terms
EXAMPLE: Good: 'Ends at 6 PM today' Bad: 'Limited time offer'
Clear Call-to-Action
Tell customers exactly what you want them to do next.
💡 TIP: Use action words like 'Visit', 'Call', 'Book'
EXAMPLE: Good: 'Visit now to claim' Bad: 'Hope to see you soon'
Highlight Value
Lead with the benefit to the customer, not your business need.
💡 TIP: Focus on savings, exclusivity, or convenience
EXAMPLE: Good: 'Save 50% today only' Bad: 'Help us clear inventory'

Track Your Message Performance

See how your notifications drive customer visits and sales.

Delivery Rate
Confirm your messages reached all customers
99% delivery rate
Visit Attribution
Track which messages drive the most store visits
Clear ROI per campaign
Campaign Performance
Compare different message types and timing
Optimize for better results
Customer Engagement
See how notifications impact customer behavior
Increased visit frequency

Start Sending Direct Notifications Today

Set up instant customer messaging in minutes. No technical setup required.

1
Create your loyalty cards (if you haven't already)
2
Plan your first promotional message
3
Send notification to all card holders
4
Monitor customer visits and engagement
5
Schedule your next campaign

Complete Customer Communication

Combine direct notifications with these tools for maximum customer engagement.

Location Alerts
Automatically notify customers when they're nearby your business for perfect timing.
Learn more →
Digital Loyalty Cards
Build your customer base first, then engage them with targeted notifications.
Learn more →
Analytics & Insights
Track which messages work best and optimize your customer communication strategy.
Learn more →

Ready to Send Your First Direct Notification?

Connect with customers instantly. Send messages that get seen, read, and acted upon.

Create Your Card Talk To Us

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