AI Assistant
Your AI-powered help & communication center
Reply to customers in one click, automate the messages that bring them back, and let AI do the heavy lifting — so a loyalty program runs like a full support team.
One inbox for every customer conversation
Customer SMS replies land in a unified inbox. Tap AI suggest for ready-to-send drafts based on the conversation, tweak if you like, and reply — all from your dashboard.
- AI-drafted replies you can send or edit
- Insert saved templates with {{customer_name}} variables
- Private team notes the customer never sees
AI suggestions
Everything you need to talk to customers
AI where it helps, automation where it counts, and a human touch where it matters.
AI-assisted replies
Generate on-brand responses to customer messages in a click — reduce reply time without losing the personal touch.
Unified SMS inbox
Every customer conversation in one thread, with delivery status and unread tracking.
Automated lifecycle push
Welcome, post-visit, birthday, and win-back messages send themselves — triggered by what customers do.
Smart segments
Target by visits, points, recency, and more. Send the right message to the right customers.
Message templates
Reusable messages with dynamic variables like {{customer_name}} and {{business_name}}.
Internal notes
Add private notes to a customer's profile that only your team can see.
How it works
Customers message you
Replies to your SMS land in the inbox automatically.
AI drafts a reply
Get suggested responses from the conversation context — send or edit.
Automate the rest
Welcome, win-back, and birthday messages run on their own.
Let AI handle the conversations
Included in your plan. Start free and turn your loyalty card into a customer-engagement engine.