Privacy Policy

Your privacy is important to us. This policy explains how Loyalty iCard collects, uses, and protects your information.

Last updated: February 19, 2026

1 Introduction

Loyalty iCard ("we", "our", or "us") operates the loyaltyicard.com website and the Loyalty iCard mobile application (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2 Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

📋 Personal Data

  • Name and email address
  • Phone number
  • Business name and address
  • Payment information (processed securely via Stripe)

📱 Usage Data

  • Device type, operating system, and browser type
  • IP address and approximate location
  • Pages visited and features used
  • Date and time of access

📸 Camera Access (Mobile App)

Our mobile app requests camera access solely to scan QR codes on customer loyalty cards. Camera data is processed locally on your device and is never stored, transmitted, or shared with any third party.

3 How We Use Your Information

  • To provide the Service — Create and manage loyalty programs, digital wallet cards, and customer enrollments
  • To process transactions — Handle payments and subscriptions securely
  • To communicate with you — Send service updates, expiry notifications, and support responses
  • To improve the Service — Analyze usage patterns to enhance features and user experience
  • To ensure security — Detect and prevent fraud, unauthorized access, and abuse

4 Data Sharing & Third Parties

We do not sell your personal information. We may share data only with:

💳
Stripe

Secure payment processing

📲
Apple & Google Wallet

Digital pass delivery

📧
Email Services

Transactional emails only

5 Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive information
  • Secure authentication with hashed passwords
  • Regular security audits and updates
  • Access controls limiting employee data access

6 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7 Your Rights & Choices

You have the following rights regarding your personal data:

✓ Access

Request a copy of your data

✓ Correction

Update inaccurate information

✓ Deletion

Request account & data removal

✓ Opt-out

Unsubscribe from marketing

To exercise any of these rights, please contact us at support@loyaltyicard.com.

8 Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us:

🌐 Website

loyaltyicard.com